Question 1

Do I need to sign up to add to cart and purchase medicines?

Accepted Answer

Yes. Creating a free VetFaster account is required before you can add items to your cart and complete a purchase. This allows us to securely link your pet's prescriptions to your profile, track your order history for easy refills, and ensure your medication is always delivered to the correct address.

Signing up takes less than a minute. Just enter your name, email, and a password. Once you're logged in, you can browse our full catalogue, add medicines to your cart, and checkout seamlessly.

Question 2

Why are VetFaster medication prices lower than my vet clinic?

Accepted Answer

We partner with a licensed Alberta pharmacy that dispenses directly, cutting out the clinic markup and the middleman that typically adds 30-50% to medication costs. Your vet writes the prescription and our pharmacy partner fills it at true pharmacy wholesale pricing, so there are no retail markups or middleman-inflated sticker prices.

Question 3

Does the price shown include everything, or are there hidden fees?

Accepted Answer

The price you see is the all-in pharmacy price per unit or package. There is a $5 prescription fee per order, a flat $10 delivery fee is added at checkout, and there are no dispensing fees, consultation fees, or membership costs. Unlike vet clinics that bundle medication markups with service charges, we show you exactly what the medication costs and exactly what delivery costs.

Question 4

Why does the same medication sometimes show different prices?

Accepted Answer

Prices can vary by manufacturer, dosage strength, quantity, and package size. Larger quantities often have a lower per-dose cost. Our pharmacy partner updates pricing weekly to reflect current wholesale costs, so you always see the most competitive rate available in Alberta.

Question 5

Does VetFaster deliver compounded medications for pets as well?

Accepted Answer

Yes. Through our partnered Alberta-licensed pharmacy, VetFaster delivers compounded pet medications when a standard manufactured product isn't available or when your veterinarian prescribes a custom formulation. Compounding includes flavour adjustments, dosage strength modifications, combining multiple active ingredients, and alternate dosage forms like transdermal gels, capsules, or suspensions. Your vet simply writes a compounded prescription and our pharmacy partner prepares it to exact specifications.

Question 6

Can I get a price estimate before my vet sends the prescription?

Accepted Answer

Absolutely. Browse our medicine catalogue to see current pricing for hundreds of pet medications. Prices are live and reflect what you'll pay once your prescription is received. If you don't see your pet's specific medication listed, contact us and we'll get a confirmed quote from our pharmacy partner within one business hour.

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